Frequently Asked Questions

Rainbow Mountain Trips

What documentation do i need to enter to Peru?

The citizens of the USA, need a valid passport and a credit entry tourist that is provided by their airline, this ticket counter at the time of check-in your flight to Peru, or once aboard. Other nationalities should check with the nearest Peruvian Consulate to determine the necessary requirements.

How is the phone service in Peru?

Peru has a modern telephone service with updated standard technology. You can make national and international long-distance calls from telephone booths with coins or cards which are sold in supermarkets, kiosks and even in the streets.

Is it safe to travel in Peru?

Follow the universal rule of 'normal precautions" (do not display money, jewelry, camera equipment and not leave only at night), it is likely that you don't suffer any kind of theft or assault. If you enjoy walking and exploring the town, then you must take extra precautions of pickpockets, Use a sock, bag on clothing or some other hidden compartment of their valuables and money in cash, taking in their pockets only what you expect to spend that day.

What vaccines are necessary for travel to Peru?

People who have tours inside the jungle of Peru, needs the vaccine against Yellow Fever, and must be made 15 days before any tours to the jungle. (According to the information issued by the Ministry of Health of Peru, have not been detected cases of yellow fever in the past 15 years ago).

Are we likely to have problems with high altitude sickness to get to Cusco?

Cusco is located 3,326 meters above the sea level (approximately 11,000 feet), there is a possibility of suffering some side effects due to the altitude. It is impossible to say how the altitude affects most people. Usually come in the form of headaches, or fatigue, this is because the body needs to be adapted to the change in altitude.

What are some tips to counteract the altitude sickness?

These are some tips to help your body acclimatize.

  1. Drink plenty of water.
  2. Plenty of sleep.
  3. Before you go to Cusco, don't eat too much.
  4. Avoid eating fatty foods.
  5. Once in Cusco, take a short rest.
  6. Having arrived to Cusco, drink coca tea.
  7. How can I avoid upset stomach?

In order to avoid stomach upset, be careful with the water you drink. It is not recommended to drink water directly from the tap; we recommend to drink only bottled water or boiled. Be careful where you eat, ensuring that accept the basic rules of hygiene. You should also try to avoid heavy foods, since digestion is slower in the Andean countries.

What is the best time to visit Cusco?

Cusco has two different seasons, dry season and rainy season.

The dry season goes from May to November, and this time the more advisable time to visit and take tours in Cusco. However, this is also the coldest time of the year. Nighttime temperatures can drop to below zero. June, July and August are the most popular months to visit so it will have to find a lot many tourists during these months.

The rainy season (December to April), you can expect some rainfall, this time of year offers fewer people.

How do i book a tour?

Once you decided that tours are going to do, you can make your reservation directly on the same page by placing the icon of reservations which will fill a form. The confirmation of the booking will within a maximum of 24 hours.

What can i do if the confirmation of my reservation does not arrive?

If in the period of 24 hours does not receive the confirmation of your reservation, contact us and notify this as soon as possible to the department of Management [email protected] or [email protected].

How will I receive my Voucher for services?

The services Voucher will be sent to your e-mail address with all the confirmed services, t the respective itinerary and the rest of information that is necessary for your Tour, such as the name of the wizard who will receive you in the airport of Lima, the emergency number phones, address of our main office in Cusco and other offices in the interior of Peru.

Can I change or cancel a tour reservation?

Cancellation and/or change a tourist service must be requested in written form, via e-mail. However, it is important to remind that there are policies for annulment or change a tour service; therefore we invite you to review the terms and general conditions of our company.

How far in advance it is advisable to make reservations for a tour?

I recent years, tourism in Peru has grown reasonably, and there are many foreign tourists who wish to visit Peru, we recommend you to make the respective reservations with quite some time in advance, so you can find spaces in hotels and availability for the income to archaeological sites, particularly the entrance to Machu Picchu.

Can I create my own travel itineraries or modify some tourist circuit already established?

Cusco Journey is characterized by creating personalized itineraries that fit the preferences of our visitors, as well will have the ideal tour according to the time of stay in our country. To modify or create your own travel itinerary you may write requesting service to [email protected]

Is the air ticket included the cost of the tour?

Most of our services do not include air tickets, If it were the case then we will indicate in the tourist package.

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Photographs

Rainbow Mountain X
Rainbow Mountain X
Rainbow Mountain X
Rainbow Mountain X